Dedicated to delivering prompt, accurate and courteous service to Participant/Owners and Agents.
We like to think that although we are ‘High-Tech’, we are also ‘High-Touch’. This means that we’re not so big that we can’t pick up the phone and deliver that one on one level of personal service our Participant/Owners and Agents have come to expect and deserve of us.
THE SERVICE CENTER HANDLES A WIDE VARIETY OF SERVICES FOR OUR PARTICIPANTS
Processing Monthly Payroll Reports
Mailing of Quarterly Loss Runs
Billing of Audit Invoices
Collection of Past Due Accounts
Processing of Address and Phone # Changes
Billing and Account Inquiries & Status
Scheduling of Field Safety Visits
Annual Billing of CPO Invoices
Questions Pertaining to BT PAL Usage
Maintain Safety Video Library
A Certificate of Insurance may be obtained by contacting your agent. If you need their contact information please call the Service Center Department at 1-800-640-3369 or 505-345-3477 for assistance.
Call Builders Trust and speak with the Audit Manager. He will discuss with you the scope of work being preformed to ensure that it is properly classified and then request an endorsement to your policy so that the class code can start being used. If you try to force it into an existing class code you may be either over paying or under paying as a result.
Of course you are more than welcome to call and verify receipt of payment anytime, but you can also verify the most recent and up to date account information by signing on to Builders Trust Online program - BT PAL.
We would be glad to walk you through the process of completing the form. Just call the Service Center Department at 1-800-640-3369 or 505-345-3477 for assistance.
A friendly email reminder is sent out to ensure payment is received by the 15th, that so you can take advantage of our 2.5% Prompt Pay Discount.